วันศุกร์ที่ 2 มกราคม พ.ศ. 2552

Do You Leave People With An Impression Of Increase?

By Christina Helwig

Leaving people with an impression of increase means that when you finish an interaction with another person, that person feels like you have contributed positively to their life. This concept is so simple and elementary yet many of us fail to do it.

To truly live this way you need to apply it in every aspect of your life: from the person who cuts you off in traffic to the people you kiss goodnight. Frankly in the hustle and bustle of everyday life this isn't easy. Its much simpler to react and say something unkind than to pause and think about how you can help or improve the other person's life for the better.

But when we stop, pause and think about how our interactions will affect another person, we can truly put this principle into action in our lives. This simple thought process can cause a dramatic change in your life and in your everyday dealings with others.

The most important time to apply this is when you are in a difficult situation or a highly emotional one. This is also the time when it will be the hardest to think about how to improve that other person's life. Sometimes the smallest actions like smiling or simply saying thank you will improve a situation for the better.

We all know people who make us feel warm and happy to see them. They seem to naturally exude a spirit which draws people to them and makes others feel at ease. That easy interaction comes from the same thought process as leaving others with an impression of increase. With these individuals however, this is the way they live and they do not have to consciously think about their actions, it is ingrained in their being.

When we apply this principle to our business lives it makes a world of difference. We have all gone into a store and had a salesperson be rude to us and then vowed to never go back to that store again. Our decision was based solely on the actions of one individual. Not on the quality of merchandise, or how much we liked the store, just on that one person.

Conversely we have been in stores where we are treated like royalty and they capture our repeat business over and over again. The actions of a few people determine the nature of our thoughts about whether we will continue to do business with that entity or not.

By training your employees or yourself to make sure that each person you do business with feels like you have contributed positively to their life you will increase your business exponentially. Your customers and co-workers will become walking billboards on your behalf.

I encourage you to read the chapter on "An Impression of Increase" from Wallace Wattles book "The Science of Getting Rich.

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