วันอังคารที่ 20 มกราคม พ.ศ. 2552

Ecommerce retailers will survive the financial crisis

By Ermine James

This positive thinking may be the result of a change within consumer behaviours, resulting from the recent economic drawback: people flock to the internet for their shopping needs.

PriceGrabber.com(R) in a study on the impact of a tough economy on holiday shopping in its latest Consumer Behaviour Report shows that sixty-one percent of consumers expect to make a concerted effort to cut back this holiday season. Ninety-seven percent of survey respondents expect to do some purchasing online this holiday season. Fifty-five percent plans to purchase more than half of their holiday gifts online this year, a 10 percent increase from last year. Thirty-seven percent say that online shopping appeals to them because it is "easier to compare products and find the lowest price." Twenty-four percent favour the "convenience of shopping anytime and anywhere."

Previous results from Forrester Research show that 81 percent of online retailers surveyed states that their e-commerce businesses were profitable in 2007. Because of this, the internet marketing trend seems to be spreading to more businesses. Based to the Office for National Statistics (ONS) survey, 70.3 per cent of businesses today have a website. Malcolm Pinkerton, Verdict's senior retail analyst says "As the cost of broadband falls, consumers become more accustomed to internet shopping and retailers continue to enhance their online propositions. This channel will find itself extremely well placed to capitalize on falling consumer confidence and lower levels of disposable income currently [affecting] the retail market."

Malcolm Pinkerton, Verdict's senior retail analyst states "As the cost of broadband falls, consumers become more accustomed to internet shopping and retailers continue to enhance their online propositions. This channel will find itself extremely well placed to capitalize on falling consumer confidence and lower levels of disposable income currently [affecting] the retail market."

In UK, a study states that one of the reasons of the increase of online shopping rate came from consumers in their 40s and 50s, having more trouble entering built shopping centres because transport is usually not as readily available, begins to use the Internet for their own online shopping.

A UK study found that one of the main causes of an increase in online shopping was due to people in the 40 - 50 years age group, having more trouble accessing shopping centres due to limtied transport availability. Consequently they are starting to use the Internet more for their own online shopping.

With the coming holiday shopping rush, despite the spreading financial crisis, online retail stores' sales continue to rise. As a matter of fact, according to Ed Garrubbo, chairman of the Electronic Retailing Association, the looming recession may actually contribute to e-commerce because cautious consumers are doing more research and comparison shopping online before making a big purchase.

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